It was great to hear Dr. Mohan S. Sodhi speak at the Alliance Pipeline Seminar "Supply Chain 3.0 and the Search for Performance" on Friday.
Fantastic to meet and have conversations with Professor Sodhi, my friend (and Co-Author Jaydeep Balakrishnan, Shawn Baker, Fernando Torres and many more.
Dr. Sodhi (whose work you'll find in the Sloan management review and the Harvard Business Review) nailed home the point that organizations can incur an incredible loss if they fail to deal with supply chain challenges at the appropriate 'level' (operational, supply chain, social.) The analogs presented demonstrated the effect of failing to have an appropriate response when a threat materializes.
I left with the feeling that this risk will become increasingly relevant if organizations go insular on increasingly public social issues, or go to social media to justify poor internal decisions or quality issues.
We've seen disastrous of this mismatch when Airlines, Automobile Manufacturers, Technology and Government deal with mistakes that harm stakeholders.
I found the learnings extended far beyond supply chain; being equally valuable for governance and regulatory, and safety teams to consider.
A big thanks to Alliance and the Haskayne School of Business CASL for putting on this excellent series.
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