If we are to improve, we have to be ok with failure (preferably small and controlled failure). It is equally important that we send and receive clear, consistent feedback of when we're winning or losing. We often seek to protect others by softening the sting of getting it wrong - this confuses staff and hampers progress. Be kind, direct and consistent with staff and they'll be better able to fulfil your vision and innovate successfully.
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Business Performance Articles for the Progressive Executive and Emerging Leader
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For over 15 years I've helped leaders get more from their careers, and give more to their people. My research and techniques have been required reading in Canadian business schools. I write, speak, and coach full-time. I am the luckiest husband alive, and a father with a daughter and two sons. I live near the Rocky Mountains in Calgary, Canada.
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